Coral Shipping Policy
Please read our Coral Shipping Policy.
We offer a variety of shipping options to suit you. Once you’ve placed your order, and payment is confirmed, we will then be in contact with you to arrange a suitable delivery day. We do not send out anything without arranging a delivery date with you.
We do everything possible to reduce stress on your livestock during shipping and to help ensure that everything arrives alive and healthy.
Please read this page to learn more about how we pack up your orders, how we ship your livestock, shipping rates, and what shipping options are available.
• FREE shipping on orders over £150
Charges listed below for UPS or APC Next Day By 12 Express Delivery.
Local Collection – FREE
Before 1pm Tuesday to Friday – £15.00
Northern Ireland & other UK Islands can only be sent via Royal Mail Special Delivery Next Day by 1pm, charges listed below: up to 2kg (approx. 1-4 frags) – £24.99 from 2kg to 10kg (approx. 5+ frags) – £34.99
Saturday delivery (all areas, excl Republic off Ireland)
Order Preparation and Packing
Our preparation and packing procedures are the best in the business, and we use only the highest-quality shipping materials.
It starts with the box…
Would you believe some vendors re-use old, soggy shipping boxes?
We use only high-quality, appropriately sized, NEW shipping boxes for each order.
Inside the box we use a thick insulated cooler to protect your livestock. Most other vendors use a cheaper container which doesn’t provide as much protection or insulation.
Every coral is double- and sometimes even tripled-bagged.
We don’t skimp on water just to save ourselves a few pounds on shipping – each bag contains plenty of water. Delicate corals are “floated” in the bag to prevent damage.
Any necessary heat packs are then attached to the underside of the container lid, to help maintain the correct temperature for your livestock during transit.
Finally, the lid is secured on top of the polystyrene container and the box is closed using LOTS of tape to make absolutely sure that nothing gets in or out during shipping.
Obviously there are expenses involved in doing all of this, and therefore added to all shipped orders. Rather than raise the price of our livestock to cover these expenses.
We will hold orders for a maximum of 2 weeks upon request.
20% cancellation fee for any WYSIWYG order cancellations or store credit for 1 year.
We do require signature for delivery, we urge you to please put your livestock in your aquarium as soon as it is delivered.